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Ten benefits of Business Process Management

Mike Whiteman

Feb 20, 2020
2 min

Ten benefits of Business Process Management

Implementing and maintaining BPM has many benefits that make this investment worthwhile

3 views0 comments

Mike Whiteman

Jul 31, 2019
2 min

Ten steps to effective problem solving

Successful organisations constantly strive to improve quality, increase customer satisfaction, reduce costs and increase sales. But the comp

7 views0 comments

Statistical analysis in a Service environment

Mike Whiteman

Nov 9, 2018
4 min

Statistical analysis in a Service environment

How applicable are the statistical elements of Six Sigma thinking to the service sector and how should they be applied?

5 views0 comments

Designing a robust and agile Operating Model to deliver excellence

Mike Whiteman

Sep 21, 2018
5 min

Designing a robust and agile Operating Model to deliver excellence

How should an organisation design an effective Operating Model, turning strategy into a fully functional business capable of meeting custome

10 views0 comments

Ten steps to successful Business Process Improvement

Mike Whiteman

Aug 10, 2018
6 min

Ten steps to successful Business Process Improvement

Well designed processes are critical to customer satisfaction & cost efficiency. What are the ten steps that any business should take to

36 views0 comments

Mindsets and Behaviours that enable Excellence

Mike Whiteman

Aug 6, 2018
4 min

Mindsets and Behaviours that enable Excellence

The biggest differentiator of organisations that are Operationally Excellent is not processes or systems. It is the mindsets and behaviours

42 views0 comments

Ten practices for Operationally Excellent Managers and Team Leaders

Mike Whiteman

Aug 1, 2018
7 min

Ten practices for Operationally Excellent Managers and Team Leaders

What practices should Managers and Team Leaders adopt to be Operationally Excellent? Here's ten suggestions .....

22 views0 comments

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